Answers calls, texts and emails around the clock

Every inquiry answered before a competitor gets thereIncluding the one that came in at midnight

It replies the moment someone gets in touch, answers what they actually asked, qualifies them against your criteria and books them in. Nobody waits until morning.

Runs on the inquiry forms and numbers you already have.

New enquiry · web form
Hi, do you do free trials?11:04pm
We do. A seven day pass with full class access. Want me to set one up?11:04pm · replied in 41 seconds
Yes please. Any evening classes?11:06pm
Plenty. 6pm and 7:15pm most weeknights. I can put you in Thursday at 6pm.11:06pm
Perfect
Booked for Thursday 6pm. Address is on its way to you now.11:07pm · added to the calendar

Example conversation

The problem

The lead goes to whoever answers first, and it is almost never you

Most inquiries arrive when nobody is at a desk. By the time someone picks them up the next morning, they have already booked elsewhere.

Nights and weekends

People inquire when they finally get a minute, which is evenings and Sundays. Nobody is there then.

Chasing is nobody's job

Following up sits between reception and sales, so it happens when things go quiet. They never do.

You paid for that lead

The ad spend already happened. A lead nobody answers is money you spent and then threw away.

Answered in seconds

It replies while they are still on your website

The reply goes out the moment the form lands, not the next working day. That is usually the whole difference between a booking and a competitor's booking.

  • Under two minutes, every time, including 2am on a bank holiday.
  • It answers the actual question, rather than sending a form reply saying someone will be in touch.
  • No new number to publish. It works on the line and forms you already use.
Response time
First reply41s
Out of hours62%
Booked1 of 3

Example data

Every way they reach you

It picks up the phone as well as the form

Some people fill in a form, some text, some just ring. It handles all of them, and a missed call gets a text back rather than a voicemail nobody plays.

  • Answers calls in conversation, so nobody sits in a queue after hours.
  • Texts back a missed call within seconds, the cheapest lead you will ever recover.
  • Replies to email, for the forms that only capture an address.
One enquiry, three ways in
Call"Do you have parking?"Answered in conversation, booked a tour
Text"whats the joining fee"Answered, sent the current offer
Email"Class timetable please"Replied with times, offered a trial
MissedNo answer, 7:38amTexted back automatically, 7:38am

Example inquiries

Qualified, not just answered

You only hear about the ones worth your time

It asks the questions you would ask and scores the answers against your own criteria. The good ones come to you ready. The rest are handled.

  • Your criteria, in your words, not a generic lead score somebody else designed.
  • It shows its working, so you can see which answer moved the score.
  • Change it whenever you like, without waiting on us.
Lead · Sofia M.
Lives within 15 minutes"Just round the corner from you"Met
Can start this month"Looking to get going in the next week or two"Met
Budget fits a full membershipAsked about the joining fee, did not objectUnclear

Example lead

You are never locked out

Take over mid conversation whenever you want to

Flip a switch and you are typing as yourself. Flip it back and it carries on. Anything it should not touch, like billing, gets flagged.

  • One switch to take the wheel, with the whole conversation in front of you.
  • It escalates rather than guesses on money or a complaint.
  • Flagged conversations come to the top, so nothing waits behind the routine ones.
Needs a human · 2
Escalated"I was charged twice this month"Billing · handed over, agent paused
Escalated"Can I freeze my membership?"Account change · handed over
Handled"What time do you close Sundays?"Answered, no action needed

Example queue

No lead goes cold

It follows up so that you do not have to remember

Most people do not reply first time. It comes back a few days later with something useful, and it stops when they book or ask it to.

  • A cadence you set, so it matches how your business actually sells.
  • It stops when they book, and it stops when they say no.
  • Old enquiries get worked too, not just the ones from today.
Follow up · no reply yet
Day 0Answered the enquiry in 41 seconds. No reply.
Day 2"Still fancy that trial? Thursday 6pm is free this week."
Day 5Sent the class timetable and the current joining offer.
Day 12Replied. Booked for Saturday morning. Cadence stopped.

Example cadence

Straight into the calendar

It books the meeting while they are still interested

The conversation ends in an appointment on your real calendar, with the slot held and the details sent. No list of people to ring back.

  • Real availability, so it never offers a slot you cannot honour.
  • Confirmation and address sent while they are still interested.
  • Your team just turns up, with the conversation attached to the booking.
Booked
Thursday 6:00pm · Trial classSofia M. · booked at 11:07pm, 3 minutes after enquiringConfirmed
Address and parking sent by textSent

Example booking

Getting started

Answering your inquiries within a day

We set it up with you. You bring the questions people always ask and the answers you always give.

1

You tell it what you sell

Your services, prices, hours and the questions people ask most. Anything written down is enough.

2

We connect your inquiries

Your web form, your number and your calendar. One connection each, and nothing changes for callers.

3

It answers, you turn up

Inquiries get answered and booked. You get the qualified ones and edit the rules whenever you like.

Questions

The things owners ask us first

What is a speed to lead app?

A speed to lead app answers a new inquiry the moment it arrives rather than whenever someone gets to it. This one replies by call, text or email within about two minutes at any hour, answers what the person actually asked, qualifies them against criteria you set, and books them into your calendar.

Will people know they are talking to an AI?

It does not pretend to be a named member of staff, and it hands over to a person the moment a conversation needs one. Most inquiries are simple questions about price, times and availability, which people are happy to have answered instantly at midnight.

What happens when someone asks something it does not know?

It says so and passes the conversation to you rather than guessing. Anything about billing, complaints or account changes is escalated by default, flagged, and moved to the top of your list.

Do I need a new phone number?

No. It works with the number and inquiry forms you already publish. Nothing changes for the person getting in touch.

How long does it take to set up?

Usually a day. You send what you already have, your services, prices, hours and the questions people always ask. We load that in, connect your form, number and calendar, and you review the answers before it goes live.

Can I change what it says?

Yes, and without waiting on us. You edit the answers, the qualifying criteria and the follow up cadence yourself, and the next conversation uses the new version.

What kinds of business is this for?

Any business where an inquiry should become a booking: gyms and studios, clinics, salons and med spas, trades and home services. The examples on this page are from a gym, but the pattern is the same wherever people ask about price and availability before they commit.

Send it one week of your inquiries. See how many it books.

Fifteen minutes on your own inquiry flow, not a canned demo. You will see the answers it would give and exactly what it takes to set up.

No obligation, and nothing to install to take a look.