Every call arrives scored against your own playbook, with a summary, the transcript, and the exact rules each rep missed. Your time goes on coaching instead of listening.
Set up on your existing call recordings. No change to how your reps work.
A team of five makes hundreds of calls a month, and nobody has time to listen to them. So the feedback comes from the few you caught. Or it stops coming.
A 40 minute call to find two things worth saying is the worst hour of your week. So nobody does it.
"Push harder on price" is an opinion until every call is measured the same way. You can't prove it improved.
You wrote down what a good call sounds like. Six months on, nobody can tell you which parts of it the team still does.
Every call arrives already scored. Open the outliers, ignore the middle. The high ones show you what to copy, the low ones show where a deal got away.
Summary first, then the score rule by rule, then the transcript if you want the exact words. Three minutes instead of forty, and you turn up with evidence instead of an impression.
Every call is scored the same way, so patterns surface on their own. That turns "discovery is weak" into "nobody asks about budget before the demo", which you can actually train.
Every rep gets their own picture: their average, their trend, the categories they own and the ones they avoid. Two reps on the same score usually fail in completely different ways.
And a trained reviewer still only manages a handful a week. Send us your playbook and this grades every call the same day.
Nothing new for your reps to remember. Connect your phone system or recorder once, and from then on calls arrive, get graded and land in the feed within minutes of hanging up.
We do the setup with you. Send whatever you have and it's grading the same day.
A script, a checklist, or just a few calls that went well. We load it in as scored rules before you log in.
One connection to your phone system or recorder. We can pull your older calls in too, so you have a baseline immediately.
Calls arrive already graded. Review the outliers, run one-to-ones off the reports, edit the rules yourself.
A sales coaching app reviews the calls your team makes and scores them against a playbook you define, so a manager can see how every call went without listening to it. This one takes your own rules, grades each call against them, explains the reasoning behind every score, and reports on where the team is losing points.
It scores against rules you wrote, and it shows its reasoning on every single one, so you can check it in seconds instead of trusting a number. When a rule scores the wrong way, that is usually a sign the rule itself is vague. You rewrite it and the next calls follow your new wording.
No. It runs on the recordings you already make. There is no app for them to open and no extra step at the end of a call. You control what each person can see, and a rep can be limited to just their own calls.
A couple of hours. You send whatever playbook you already have, a script, a checklist or a few good calls, and we load it in as scored rules before you log in. Connecting your phone system or recorder is a one time step.
RingCentral connects directly with no webhook to wire up. Fireflies posts straight in when a transcription finishes. Anything else comes in by secure webhook, including PLAUD recorders, n8n, Zapier and your own tooling.
You edit the categories, rules and weights yourself, whenever you like. New calls are graded against the updated playbook straight away, and older calls keep the scores they were given, so your history stays honest.
That is up to you, but it is built for coaching. The reports are organised around what to work on next rather than who to blame, and the quickest wins usually come from sharing what your best calls did, not from policing the worst ones.
In your own workspace, kept separate from every other customer's, with access limited to the people you invite. Connection keys and webhook secrets are stored encrypted.
Fifteen minutes on your own recordings, not a canned demo. You'll see the scoring, the reports, and exactly what it would take to set up on your playbook.
No obligation, and there's nothing to install on your side to take a look.